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BIJI DEALS

Customer Due Diligence (CDD): What is CDD and why it's important for your business

In the complex landscape of Anti-Money Laundering (AML) and Countering the Financing of Terrorism (CFT), collectively known as 'AML/CFT' compliance, Customer Due Diligence (CDD) emerges as a crucial element. This article aims to demystify CDD, shedding light on its definition, purpose, and why it stands as a linchpin in ensuring financial integrity. As a consulting firm that offers in AML/CFT advisory services, we recognise the paramount importance of CDD and its pivotal role in safeguarding financial institutions from illicit activities.


CDD is a systematic process employed by reporting institutions to gather and assess information about their customers. The primary purpose of CDD is to mitigate the risks associated with money laundering, terrorist financing, and other financial crimes. By understanding the customers, their financial activities, and the purpose of their transactions, reporting institutions can create a robust defence against illicit practices.


Why is CDD Important?

CDD serves as the first line of defense against financial crimes by creating a robust framework for risk management. Through thorough due diligence, reporting institutions can establish a clear understanding of their customers' profiles, which enables them to recognise any unusual or suspicious behavior. This not only protects the institution but also contributes to the global efforts in combating money laundering and terrorist financing. Ultimately, CDD is the cornerstone of a proactive approach to AML/CFT compliance.


Real-Life Example: The Panama Papers Leak

The Panama Papers leak exposed how lackluster CDD processes can lead to widespread financial misconduct. Institutions failing to conduct thorough due diligence inadvertently facilitated the concealment of assets through offshore accounts. This scandal underscored the urgency for stringent CDD measures to maintain the integrity of financial systems.

 

When is CDD required?

The utilisation of CDD becomes necessary when institutions covered by AMLA 2001 regulations engage in a business relationship with either a current customer or a potential one. This requirement extends to one-off transactions, even if they don't explicitly qualify as a formal business relationship. In essence, the CDD process is mandated upon the initiation of a new business relationship, in instances of suspected money laundering or terrorism financing, throughout ongoing CDD, and when there are uncertainties regarding the sufficiency or accuracy of previously acquired information.


In Malaysia, additional criteria for when CDD is necessary have been outlined by Bank Negara Malaysia (BNM), contingent on the industry classification of the reporting institution. Few examples below:

  • [Non-Bank Financial Institutions] - Provision of electronic money (e-money), wire transfers / remittance services, money changing / wholesale currency business.

  • [Financial Institutions] - Credit and debit transactions involving equivalent amount to RM 25,000 and above.

  • [Licensed Casinos] - Transactions equivalent to RM 10,000 and above.

  • [Licensed Gaming Outlets] - Transactions equivalent to RM 50,000 and above.

  • [Advocates and Solicitors] - Buying and selling of immovable property and managing of client's money, securities or other properties.

  • [Company Secretary] - When acting as trustee of an express trust and/or nominee shareholder for another person.

  • [Money Lenders] - Financing equivalent to RM 3,000 and above.

 

Types of CDD and the typical process workflow

CDD is not a one-size-fits-all approach; its application depends on the nature of the business relationship and the perceived risk associated with a customer. CDD encompasses various types, each tailored to address different risk levels and scenarios in the financial landscape and these distinct types of CDD collectively contribute to a layered and adaptive approach in mitigating risks associated with money laundering, terrorist financing, and other financial crimes.

  • Simplified Customer Due Diligence (SCDD) streamlines the process for lower-risk customers, reducing the burden of extensive documentation while maintaining compliance standards.

  • Standard Customer Due Diligence (CDD) is the baseline, involving a comprehensive assessment of customer identity, nature of business, and risk profile to ensure regulatory adherence.

  • Enhanced Customer Due Diligence (ECDD) steps in when dealing with higher-risk customers or transactions, necessitating a more rigorous examination, additional verification measures, and a deeper understanding of the customer's financial activities.

  • Ongoing Customer Due Diligence (OCDD) is a continuous process, involving regular monitoring of customer transactions to detect any deviations from the established patterns and ensuring that customer information remains up-to-date.

CDD AML/CFT
Types of Customer Due Diligence (CDD)

CDD Workflow Process
Typical CDD Workflow Process

 

Conclusion

Customer Due Diligence (CDD) is the bedrock of effective AML/CFT compliance, serving as a proactive safeguard against financial crimes. As a consulting firm that provides AML/CFT advisory services, we understand the intricacies of CDD and its pivotal role in maintaining the integrity of financial systems. By embracing robust CDD practices, businesses not only fulfill regulatory requirements but also fortify their defenses against the ever-evolving landscape of financial threats. Trust, transparency, and compliance—these are the pillars upon which a resilient financial future is built.


As we conclude our exploration of the pivotal role CDD plays in the realm of AML/CFT compliance, it becomes evident that the meticulous application of CDD is the linchpin in fortifying financial institutions against the ever-evolving landscape of financial risks.


We invite you to consider the significance of proactive compliance and risk mitigation in today's dynamic financial landscape. Our commitment to empowering financial institutions with comprehensive AML/CFT solutions underscores the importance of understanding and implementing robust CDD processes. Should you have any questions, thoughts to share, or require further insights tailored to your specific needs, we encourage you to reach out.


At Biji Deals, we thrive on collaboration and aim to be your trusted partner in navigating the complexities of AML/CFT compliance. Your comments and inquiries are not just welcome; they are the catalysts for fostering a safer and more secure financial environment. Connect with us, and let's embark on a journey of proactive compliance together.

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